PRIVACY POLICY

Data Protection & Privacy Notice
 

ICO Registratiion

Nathanking Solicitors is registered as a Data Controller with the Information Commissioner’s Office.
We respect your privacy and are committed to protecting your personal data.  We agree to comply with all relevant data protection laws in force within the UK at the time of instruction including the General Data Protection Regulations (as enacted in the UK).  This privacy notice aims to give you information on how we collect and process your personal data.

How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your data (a) where it is necessary for our legitimate interest (or those of a third party) and your interests and fundamental rights do not override those interests and (b) where we need to process your personal data are set out below. Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the to withdraw consent to marketing at any time by contacting us.

Lawful Basis and your rights

The lawful basis upon which we rely to process any personal data is a contract necessity, legal obligation and legitimate interest in respect of the provision of the services. You will have the right to data portability of your personal data in the event you wish to move to another provider and we have the electronic ability to do this quickly and easily.
Should we wish to send you updates then we will seek your consent regarding unrelated marketing matters; you will always have the opportunity to quickly and easily unsubscribe in respect of any mailings.
Sharing of your personal data
In respect of client work, we will obtain personal data from you when taking instructions on the file and share data with other parties when;
• We are undertaking your ID checks
• Working on our electronic systems (Provided through Microsoft Office 365)
• Working with permitted third parties with your consent (eg business contacts, other solicitors, Barristers, professional advisors and the Legal Aid Agency)
Should you choose not to provide your ID, we will possibly be unable to provide our services; this depends on the nature of the advice being sought. You should be aware that the Solicitors Regulatory Authority direct us to undertake “know your client” checks on every client of the firm and this is one of the reasons why we do this, as well as to comply with Money Laundering requirements.
You may withdraw your consent to our sharing of data with third parties at any point in time; kindly do this in writing.

Transfer of Data outside the EEA

To the best of our knowledge, none of the client data within Nathanking Solicitors is transmitted outside of the EEA (unless this happens technologically without our knowledge).

Data Retention Periods

Ordinarily, we will store client file data for 6 years.
Your Data Subject Rights
Subject Access Requests: should you wish to exercise your right to submit a Subject Access Request under GDPR/UK Data Protection Bill/Act then you must submit your request via email to Nathanking Solicitors together with a copy of your ID (Passport/driving licence) to the firm. We may refuse to comply in the event of a manifestly unfounded, excessive or repetitive request. We will check our systems for the requested information and a response will be made available to you within 28 calendar days.
We will ordinarily exercise any reasonable request for rectification (inaccurate/incomplete personal data), erasure, restriction of processing, portability of data as soon as reasonable practicable save unless there is a lawful reason as to why we need not comply with such request.
If you require your data to be transferred to another firm – then we will do that provided all fees that are undisputed and due have been paid.

Complaints

If you are concerned about the way we have handled your personal data – you have the right to complain to the ICO (Information Commissioner’s Office). You should note that they have an expectation that you will have raised it with Nathanking Solicitors directly first. We will deal with your complaint as soon as reasonably practicable.
Should you require independent advice on how you can raise a concern with Nathanking Solicitors you may wish to visit the ICO’s website https://ico.org.uk/for-the-public/raising-concerns/
If you would like  to report a concern then the ICO’s current contact details are available at https://ico.org.uk/concerns/ or call the ICO helpline at 0303 123 1113